Heat Pumps FAQs

A heat pump works like an air conditioner that can run in reverse. In summer, it removes heat from inside your home and transfers it outside, just like a standard AC. In winter, it reverses the process, extracting heat energy from the outdoor air and moving it inside to warm your home. This makes it a highly efficient two-in-one system for both heating and cooling.

Heat pumps are an excellent choice for Central Texas. Our mild winters are ideal for heat pump efficiency—they work best when outdoor temperatures stay above freezing, which covers the vast majority of our heating season. For the rare deep freezes, a dual-fuel system that pairs the heat pump with a gas furnace backup gives you the best of both worlds: efficiency most of the time and powerful heat when you need it most.

A dual-fuel system combines an electric heat pump with a gas furnace. The heat pump handles heating and cooling most of the year at high efficiency. When outdoor temperatures drop below a set point (usually around 35-40°F), the system automatically switches to the gas furnace for stronger, more economical heating. It's the most versatile and efficient setup for Texas homeowners who want year-round comfort without compromise.

Heat pumps are significantly more efficient than traditional heating and cooling systems. Many homeowners see a 30-50% reduction in heating costs compared to a standard gas furnace or electric resistance heat. Because the system also provides cooling, you get year-round savings. Add any manufacturer or utility rebates available when you buy, and the long-term savings can be substantial.

A well-maintained heat pump typically lasts 12-15 years. Because it runs year-round for both heating and cooling, it does work harder than a furnace that only runs in winter. Regular maintenance—including annual tune-ups, filter changes, and keeping the outdoor unit clean—is key to maximizing its lifespan and performance. We offer maintenance plans to help you protect your investment.