Burnet Plumbing & HVAC - The Hometown Team Founded Here in 1997

The City of Burnet blends Inks Lake water with groundwater and does not publish a hardness figure in its water quality report. Private wells in Burnet County run harder: the median sampled well tests 369 mg/L, about 21.6 grains per gallon, and 99% of sampled wells test very hard. About 23% of Burnet County residents get their water from a private well.

The median home in Burnet was built in 1982, according to the Census Bureau. 48% were built before 1980 and 19% since 2010. Older homes tend to need drain, valve and ductwork attention; newer ones are more often reaching the end of their original water heater and AC.

Calls are answered 24/7/365 within 30 seconds, and we will always show up within our given arrival window. We come to Burnet from our shop at 312 N Ridge Rd in Marble Falls.

Common signs include white or chalky buildup on faucets and showerheads, spots on dishes and glassware, soap that doesn't lather well, dry or itchy skin after showering, dull or stiff laundry, and reduced water pressure. You may also notice your water heater and appliances failing prematurely due to scale buildup.

A water softener uses a process called ion exchange. Water flows through a tank filled with resin beads charged with sodium ions. As hard water passes through, the calcium and magnesium minerals stick to the beads while sodium ions are released into the water. Periodically, the system regenerates by flushing the beads with salt water to remove the minerals and recharge the resin.

A rotten egg smell typically indicates bacteria growth in the tank, often caused by a failing anode rod. Rusty or brown water suggests corrosion inside the tank. Both issues require immediate professional attention, as they can indicate serious problems that may lead to tank failure and water damage.

Our drain cleaning prices are flat-rate. Clearing a single fixture drain — a tub, shower, sink, or laundry line — costs less than clearing a main line, where the price depends on access and whether the job needs a camera inspection or hydro-jetting. Either way, we quote the exact price upfront, before any work begins.

First, shut off your main water valve immediately to stop the water flow. Then turn off your home's electricity if water is near electrical outlets or appliances. Move furniture and valuables away from the water, and start removing standing water if safe to do so. Call us immediately—burst pipes can cause thousands of dollars in damage very quickly and require immediate professional repair.